Element · 01
Supplier Audits
On-site quality system, process and product audits at suppliers and contract manufacturers.
Specialist PracticeISO 19011
External Quality Audits
Independent supplier and third-party audits by certified lead auditors — with defensible reports and closed-loop findings you can share with customers, regulators and boards.
Overview
What are external quality audits?
Second-party audits assess your suppliers and contract manufacturers; third-party audits assess your own organisation on behalf of a customer or independent stakeholder. Both are conducted per ISO 19011 by lead auditors independent of the audited party.
Jags Assurance conducts internal and external quality audits for Aviation and Airport organizations, assessing compliance against ISO 9001 and applicable regulatory frameworks across multi-site and multi-country operations. We plan the audit against your criteria, run opening and closing meetings, gather objective evidence, classify findings and issue a defensible report. Where required, we verify corrective actions to closure so findings actually drive improvement — not just paperwork.
This is delivered against ISO 19011 for audit methodology and ISO/IEC 17021 for management-system audit competence, supplemented by client-, sector- and certification-body-specific criteria — the standard is the floor, not the full scope.
What’s included
Scope you can rely on.
Element · 02
Customer-Requested Audits
Third-party audits performed on your organisation on behalf of a customer or stakeholder.
Element · 03
Pre-Certification Audits
Independent mock audits against ISO 9001, API Q1/Q2, AS9100 or IATF 16949 before your certification body arrives.
Element · 04
Process & Product Audits
Layered process audits and product audits verifying conformance at the point of manufacture.
Element · 05
Findings & CAPA
Classified findings (major, minor, opportunity), root-cause guidance and independent CAPA verification.
Element · 06
Audit Programme Design
Multi-year supplier audit programmes with risk-based scheduling and dashboarded reporting.
Audit process
ISO 19011 — from plan to verified closure.
Every audit follows the same discipline: agreed criteria, objective evidence, classified findings and verified corrective action.
- STEP 01Plan
Agree scope, criteria and audit plan; nominate independent lead auditor and technical experts.
- STEP 02Conduct
Opening meeting, evidence-based fieldwork, daily briefings and closing meeting.
- STEP 03Report
Classified findings with objective evidence and a defensible written audit report.
- STEP 04Verify closure
Review CAPA responses, verify effectiveness and issue closure statement.
Business outcomes
Where the value lands.
- Objective, defensible evidence of supplier and internal performance.
- Reduced supply-chain risk before it becomes a field failure.
- Certification-body audits with zero surprises.
- A living audit programme — not a one-time compliance box.
What you receive
Deliverables
- 01Audit plan and criteria checklist
- 02Opening and closing meeting minutes
- 03Written audit report with classified findings
- 04CAPA response and verification log
- 05Audit closure statement
- 06Multi-audit programme dashboard (optional)
Aligned to
ISO 19011ISO 17021ISO 9001API Q1 / Q2AS9100IATF 16949
FAQ
Frequently Asked Questions
Delivered across North America, with India and the UAE coming soon.
What's the difference between an internal and external quality audit?
An internal audit is conducted by, or on behalf of, an organization to check its own compliance with its quality management system, often as preparation ahead of external scrutiny. An external audit is conducted by an independent third party, such as Jags Assurance or a certification body, and provides an objective assessment for clients, regulators, or certification purposes.
How often should aviation and airport organizations conduct quality audits?
Audit frequency depends on regulatory requirements, certification cycles, and internal risk assessment, but many aviation organizations run internal audits on an annual or semi-annual cycle, with external audits tied to certification renewal timelines or client contractual requirements.
What standards are commonly audited against in aviation and airport operations?
Common frameworks include ISO 9001 for general quality management, alongside sector-specific and regulatory requirements set by civil aviation authorities, which vary by country and by whether the organization is an airport operator, ground handler, or aviation service provider.
Can Jags Assurance conduct audits across multiple airport or aviation sites internationally?
Yes, Jags Assurance supports audit engagements across North America, the Middle East, India, and the UK, and can coordinate multi-site audit programs for organizations operating across more than one of these regions.
What happens after a quality audit identifies a non-conformance?
Findings are documented with clear evidence, and typically lead into a corrective action process, where the organization addresses the root cause. Jags Assurance's CAPA (Corrective and Preventive Action) support can help manage this follow-up process through to resolution.
Get in touch
Request an AuditNeed an independent audit on a supplier or site?
Send us the scope and criteria — we'll assemble the lead auditor and technical team within one business day.