Privacy, Confidentiality and SMS Communication Policy
JAGS Assurance
Last Updated: March 2026
JAGS Assurance (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and business information provided through our website and professional consulting services.
This Privacy, Confidentiality, and SMS Communication Policy explains how we collect, use, protect, and disclose information in accordance with applicable privacy regulations in Canada and the United States.
Information We Collect
We may collect personal or business information when you interact with our website, submit a contact form, communicate with us, or request consulting services.
Information collected may include:
- Name
- Email address
- Phone number
- Company name
- Service inquiry details
- Project or technical information voluntarily provided
Technical information may also be collected automatically when visiting our website, including:
- IP address
- Browser type
- Device information
- Website usage data
How We Use Your Information
Information collected may be used for the following purposes:
- Responding to inquiries regarding our services
- Providing consulting services related to quality assurance, ISO management systems, inspection and testing, deliverables review, and SOP design
- Scheduling consultations and meetings
- Communicating with clients regarding services or project matters
- Improving website functionality and user experience
- Managing internal records and business operations
JAGS Assurance does not sell, rent, or trade personal information.
SMS Communications
If you provide your phone number through our website, chat, or other communication channels, you may receive SMS messages from JAGS Assurance related to:
- Responses to service inquiries
- Consultation scheduling and confirmations
- Appointment reminders
- Customer support communications
- Project coordination messages
Message frequency may vary depending on your interaction with our services.
Standard message and data rates may apply according to your mobile carrier plan.
You may opt out of SMS communications at any time by replying: STOP
For assistance, reply: HELP
SMS consent is not shared with third parties or affiliates for marketing purposes.
Confidentiality of Client Information
JAGS Assurance provides professional consulting services and treats client information with strict confidentiality.
Information shared during consulting engagements — including documents, operational information, technical data, quality records, or internal procedures — will be treated as confidential and used solely for the purpose of delivering agreed professional services.
Where appropriate, additional confidentiality protections may be established through Non-Disclosure Agreements (NDAs).
Disclosure of Information
We do not sell or trade personal information.
Information may be shared only when necessary to operate our business systems, including secure hosting providers, CRM systems, communication platforms, and scheduling tools.
Information may also be disclosed where required by applicable law.
Data Security
We implement reasonable administrative and technical safeguards to protect information against unauthorized access or misuse.
Cookies and Website Analytics
Our website may use cookies or analytics tools to understand website usage and improve user experience.
Users may adjust browser settings to disable cookies if desired.
Data Retention
Personal information is retained only as long as necessary to provide services, maintain records, and comply with legal obligations.
Your Privacy Rights
You may request access, correction, or deletion of personal information where permitted by applicable regulations.
Updates to This Policy
JAGS Assurance may update this policy periodically. The most recent version will always be published on this website.
Contact Information
JAGS Assurance
Website: https://jagsassurance.com
Email: info@jagsassurance.com